Evaluation and Change Management

ConNetica’s credentials and success in the areas of evaluation and change management are evident at organisation, state, national and international levels. Our comprehensive approach to gathering data, via a range of qualitative and quantitative processes ensures that our change management programs are based on credible evidence. In addition, our approach ensures that staff are more willing to commit to planned changes, as they are involved in the data gathering phase and the design of change initiatives. Clients often comment on how our approach to both evaluation and change management shows that we “work with people rather than doing things to people”.

ConNetica has gathered data to evaluate the Queensland Home and Community Care workforce profile (paid and volunteer), the Queensland NGO Mental Health Workforce and the ACT Community Mental Health workforce. We have used this data to develop comprehensive and integrated sector wide change initiatives to improve and sustain these workforces at the sector and individual organisation level. These recommendations have influenced numerous policy and improvement initiatives. ConNetica has also evaluated piloted mental health and well being programs across Australian communities and in the workplace.  

Excellent leadership skills, strategic thinking and great people skills underpin all successful change management strategies. Acting upon evaluation outcomes requires expert change management strategies that place the needs of the client at the centre of all business initiatives, win the hearts and minds of staff, harness the necessary resources and operationalise identified best practice. These attributes and practices underpin ConNetica’s approach to change management and have resulted in numerous successful change programs.