About Us

Philosophy

ConNetica works to bring out the best in communities, organisations and their people.

We have a strong commitment to initiatives that facilitate fair and just communities and workplaces. Our efforts assist individuals, organisations and communities to reap the rewards of fulfilling their potential and experiencing success. Our way of working is flexible, with openness to new ideas and a drive to continually improve.
 

Our Team

John Mendoza

Director
John was the inaugural Chair of the National Advisory Council on Mental Health and Deputy Chair of the Alcohol and other Drugs Council Board. Prior to this John was the CEO of the Mental Health Council of Australia and the Australian Sports Drug Agency. He participated ..  Read More

Marion Wands

Director
Marion is an Adjunct Lecturer with the University of the Sunshine Coast and Fellow of the Australian Customer Service Institute. Prior to establishing ConNetica, Marion was a senior executive with the ACT Public Service and Australian Public Service. Marion’s..  Read More

Mary Hackett

Strategic Business Manager
An experienced project and business manager, Mary has managed projects of varying complexity and teams of varying sizes in both change management and information technology streams. Renown for her drive and dedication, Mary builds strong relationships wi..  Read More

Janet Hopkins

Senior Consultant
Janet, is the former CEO of Lantern, an innovative Melbourne based community managed mental health service. Janet brings to ConNetica a strong passion for supporting the wonderful work of communities and organisations. Janet is highly regarded as a strateg..  Read More

Amanda Bresnan

Former MLA and Consultant
From October 2008 to 2012 Amanda was an elected Member of the ACT Legislative Assembly (MLA) for the ACT Greens. Amanda was the ACT Greens spokesperson for health, disability, housing, ageing, multicultural affairs, transport and corrections. During her term, Amanda was..  Read More

Catrina Waterson

Consultant and Senior Administrator
ConNetica Consulting is delighted to welcome Catrina Waterson to the role of Consultant and Senior Administrator. Catrina holds a Bachelor of Business, majoring in Accountancy from the Queensland University of Technology. She is a member of the Institute of Public A..  Read More

Amy Elson

Research Consultant
ConNetica welcomes Amy Elson to the role of Research Consultant. Amy will be working closely with our Consultants and Clients, adding her knowledge of qualitative and quantitative research to ConNetica’s skills base. Prior to joining the ..  Read More

Jess Simpson

Office Administrator
ConNetica is pleased to welcome Jessica Simpson to the role of Office Administrator. Jessica commenced with ConNetica in March and has 2 years experience in administration work including completing Certificate II School Based Traineeship in Business. ..  Read More

Associates

Sebastian Rosenberg

Associate
Sebastian is a member of the Prevention and Community Health Committee of the National Health and Medical Research Council, Senior Lecturer, Mental Health Policy at the Brain and Mind Research Institute, University of Sydney, and current PhD candidate, focusing on accou..  Read More

Dr Barry Elsey

Senior Associate
Barry is a leading academic in action research and adult education. Barry’s insights into effective research techniques, change management and stakeholder engagement has resulted in him successfully supervising over 50 PhD students. One of this recent endeavours i..  Read More

Roseann Wands

Projects Manager
Roseann's professional expertise lies in stakeholder engagement and management, innovative behavioural learning strategies and provision of tailored leading edge learning solutions. She has firsthand experience of being a carer and has extensive experiences in human ser..  Read More

Leanne Craze

Senior Consultant
Qualifications: Phd (UNSW, Faculty Professional Studies), Bachelor Social Work Hons 1, completing Masters Science (Sustainable Resource Management & Climate Change) Expertise: Leanne’s expertise lies in providing consulting services re..  Read More

Ross Craze

Senior Consultant
Ross’s expertise lies in the design of complex financial management and reporting data systems for large companies as well as the design of user-friendly, spreadsheets and data-bases to meet the information needs of for community agencies, both big and small. ..  Read More

Kathy Casey

Senior Consultant
Kathy is Melbourne based and has a strong background in politics and stakeholder engagement programs. She will be providing advice and assistance to YAW-CRC on the development of their Government Relations Strategy. For much of the past 15 years, Kathy ..  Read More

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Recent and Current Projects

Organisation Development and Strategic HR

• HR Review and Strategy for DrugArm Australia
• QLD wide workforce capability review of the HACC workforce
• QLD wide workforce capability and training and development review of all Mental Health NGOs
• Review of the ACT NGO Mental Health Sector
• Sector development strategy for Victorian Psychiatric Rehabilitation Association
• Facilitation of quality improvement initiatives for all NT Family and Community Services Work Units
• Development of the HR Strategic Plan for Client Services Division, Centrelink
• Performance Management Framework for ADC
• Cultural Change Strategies for Alcohol and other Drug Agencies for QNADA
• Strategic Advisory services to nemerous non-government agencies including Pathways, Community Solutions.

Learning and Development

• Provision of executive coaching – Queensland Health Department
• Development of an integrated leadership development framework for the NGO sector
• Development and implementation of Leadership Program for the University of the Sunshine Coast
• Development of three year training and development strategy for Medicare Australia
• Development of e-learning programs for DEWR, Medicare Australia, Dept of Urban Services (ACT Government)
• Comprehensive learning framework for Medicare Australia’s 2500 Customer Service Staff

Public Policy

• Development of Centrelink’s National Community Engagement Strategy
• Development of tender specifications for the Remote Communities Indigenous Workforce Plan for the NT Government’s Dept of Housing
• Development of tender specifications for the Community Engagement Strategy for the NT Government’s Dept of Housing
• Policy advisor to the Commonwealth Department of Education, Employment and Workplace Relations (DEEWR)

Governance

• Re-Development of Governance systems and structures for Suicide Prevention Australia and the Alcohol and Other
• Drugs Council of Australia including constitution, Board Charter and Protocols
• Strategic planning for Lifeline Australia
• Strategic planning for Network of Alcohol and Drug Agencies
• Strategic planning for Crisis Support Services Inc
• Governance reform, Mental Health Council of Australia
• Mental health advocacy strategy, Mental Health Council of Australia
• Best practice review of HR within Commonwealth Rehabilitation Services

Mental Health

• Review of all Qld NGO Mental Health providers to determine current and future workforce and training needs
• Evaluation of the Australian Rotary Mental Health Awareness Campaign
• Rewrite the National Suicide Prevention Strategy
• Evaluation of the National Australia Bank Health and Wellbeing programs
• Evaluation of Suicide Prevention Australia, Strategic Planning and Governance reform
• Facilitation of Telstra mental health programs for team leaders, managers and executive

Customer Service

• Customer Service Audit, Ergon Energy
• Customer Service Strategy, Medicare Australia
• Customer Service Audit, University of the Sunshine Coast

Clients

Private Sector

• National Australia Bank
• Telstra
• Origin Energy
• Ergon Energy
• Eli Lilly

Public Sector

• Disability Services Queensland
• Department of Communities
• Centrelink
• Department of Families, Housing, Community Services and Indigenous Affairs (FaHCSIA)
• Department of Employment, Education and Workplace Relations (DEEWR)
• Department of Health and Ageing (DOHA)
• Department of Housing, Northern Territory
• Department of Health and Families, Northern Territory
• Commonwealth Rehabilitation Services (CRS)
• Queensland Health

Community Sector

• Rotary Australia - Research
• Lifeline Australia (National NGO)
• Alcohol and Other Drugs Council of Australia (National NGO)
• Suicide Prevention Australia (National NGO)
• Network of Alcohol and Drug Agencies (NSW)
• Crisis Support Services (National NGO)

Strategic Business Partners

• Focus Health
• Brain and Mind Research Institute, University of Sydney
• Corporate Diagnostics
• The Science of Knowing
• Mental Health @ Work
• Centre for Behavioural Research in Cancer Control
• Cooperative Research Centre